Iban number incorrect

[gijzelaerr]

As far as I know the email send to the people transferring money from a German bank account was correct.

[die_miri]

thanks... already got the correct mail

[Valentina Tereshkova]

ja mit der deutschen ist alles ok...

[freax]

I think the only way to solve this is that Fusion sends a correction email to all international visitors.

Dear fellow Fusionista!

Just to let you know, Valentina Tereshkova is actually working at the Fusion Ticket office.

And to tackle all doubts, you can call them too, with all of your questions:
+49-30 69569788. Hotline reachable Tuesdays and Thursdays, 17.00h until 20.00h (source).

See also contact page.

Please understand the Fusion Crew does their utter best to make it work for all of us - in their believed best way of practice. And as always, errors may occur!

Cheers.

[aimeee]

I don't understand any German, so I can't really find out if this has been posted before - but a search doesn't result in anything.

I'm trying to pay for the tickets, but I get the message that the IBAN number (DE66430609671109114703) given in the email is incorrect.

- Gijs

volgens mij kunnen zij ook wel een newsletter in het Nederlands schrijven ... ken zooooo veel mensen uit Nederland die er naar toe gaan, dus ... het wordt tijd. Mijn Nederlandse-Festival-vrienden en ik hebben trouwens geen kaartjes gekregen JAMMER man!!!

[enfantfou]

the correct IBAN is: DE 39430609671109114703

vs.

I'm trying to pay for the tickets, but I get the message that the IBAN number (DE66430609671109114703) given in the email is incorrect.

When I verify the IBAN code ending with 02 it's working.
Fusion Crew , could you please respond?

Ich scheine offenbar nicht die einzige zu sein, die inzwischen an die IBAN-Nr. DE66 4306 0967 1109 1147 02 - statt 03 - überwiesen hat... Heisst das, das Geld ist irgenwo gelandet, nur nicht beim Kulturkosmos?!

Bitte um Aufklärung!

[gijzelaerr]

So how can i verify that freax is telling the truth? Why are there 2 IBAN numbers now? Do you expect ALL international ticket buyers to call your number?

This doesn't make any sense. As I said, the only good solution to this problem is that the Fusion Crew admit that they made the same mistake again and mail all internal ticket buyers the correct IBAN number.

[klaus]

The IBAN can be calculated by using domestic account and bank-ID-no. If you take the correct german accountno and calculate the IBAN youself (e.g. www.iban-rechner.de), DE66430609671109114702 should be the correct no. I guess some people did that and came to this IBAN. If you transfer to this account, the money will get to the same account that also the people with a german bank account are supposed to pay on.
Later the Fusion-Crew sent a information in the forum that the correct IBAN is 39430609671109114703, which means that the account for international buyers is a different one that that for people from germany anyway.

Thats why there are 2 IBAN now...

[Bandung]

So just to be sure. do all the foreigner have to transfer to the iban that finish with a 02? I d love if someone from the fusion crew could answer, cause i m tryin to pay with the first iban and well it doesn't work...

Thank you a lot. kuss

[enfantfou]

Supplement for those who are still confused: The ticket crew just confirmed that BOTH IBAN codes work, namely DE66 4306 0967 1109 1147 02 AND DE39430609671109114703.
But, paying from abroad, you should use the IBAN number DE39430609671109114703 (the one that Valentina mentioned in her last mail). Otherwise, your money gets transferred on the german account instead of the international one and causes the ticket crew even more work.