Ticket refund (after paying twice: left ticket at home..)

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arri
Beiträge: 2
Registriert: Fr 5. Jul 2013, 22:10

Ticket refund (after paying twice: left ticket at home..)

Beitrag von arri » Fr 5. Jul 2013, 22:23

Hi,

Schuldigung für die Englishe Sprache, mein Deutch ist nicht so gut..

My english is a bit better, i hope i can make myself clear:

I'm looking for the address to send my (original) Fusion-ticket to, after having payed for the ticket twice.

When i arrived at the gate on thursday 27th, i discovered i had left my ticket at home. Studip me!

But the people at the gate were very kind, and after identifying myself, they could lookup my ticket number and sell me a replacement ticket, after paying another €80,-.

There, they told me that i could get this second payment back (or at least, the €70 without Müll Pfand) by sending my original ticket to the Kultur Kosmos office. They even wrote down the address on a piece of paper, but i lost this somewhere during the festival.

Is it true that i can get this 2nd payment back again?
What is the best thing i can do to do this?
Where should i send this ticket?


Thanks in advance!

gr
arri

PS: thanks for the great festival!

freq
Beiträge: 2698
Registriert: Di 17. Mai 2011, 08:24

Re: Ticket refund (after paying twice: left ticket at home..

Beitrag von freq » Fr 5. Jul 2013, 22:29

This one should be okay...

Kulturkosmos Müritz e.V.
Am Flugplatz
17248 Lärz

DieEnteMedusa
Beiträge: 2128
Registriert: Di 10. Jul 2012, 15:55
Wohnort: Heidelberg
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Re: Ticket refund (after paying twice: left ticket at home..

Beitrag von DieEnteMedusa » Fr 5. Jul 2013, 22:42

Or you use this address:

Kulturkosmos Müritz e.V.
Postfach 610617
10937 Berlin
"Wenn wir bedenken, dass wir alle verrückt sind, ist das Leben erklärt." [Mark Twain]

arri
Beiträge: 2
Registriert: Fr 5. Jul 2013, 22:10

Re: Ticket refund (after paying twice: left ticket at home..

Beitrag von arri » So 7. Jul 2013, 22:47

Thanks for your answers!

and coincidentally, I just found the piece of paper with the address again ;)
appearantly I was smart enough (before the festival) to put is somewhere where I would find it again after the festival..

the address they had given me, is the postfach address.
so I'll be sending it there.

it also has a note saying that I should send it in before the 30th of july (!!)

thanks for your help!
and for the great festival;)

gr
arri

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